Senior Change Manager
13 + years managing complex organizational and IT change, including:
  • Creating due diligence
  • Delivering Stakeholder, Change Impact, and Gap Analysis
  • Managing the environment change across all streams/functional teams
  • Building a targeted communication plan per service or stream
  • Managing Stakeholder expectations through clear, concise, and requirement-based communication
  • Communicating to stakeholders, customers, and users to secure understanding and buy-in
  • Building metrics and measurements to evaluate communication effectiveness
  • Creating Log Lessons Learned for future reference, etc.
Projects

IT Change and Transformation

Global Operational Readiness

Service transitions

Skills

Microsoft office package
Google package
Jira
Confluence
Languages

English
Polish
Education and Certifications

PMP
ITIL
Scrum
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