Customer Experience Specialist

We are currently actively looking for German-speaking Customer Experience Professionals.

We find the best job offers for you with the largest employers in the country in the areas of CX, HR, IT, finance and marketing.

If you...

  • are motivated and eager to learn
  • are passionate about providing excellent customer service
  • are excited to work in a dynamic and supportive environment
  • are open to relocation and want to experience life in beautiful Bulgaria
...then we want to hear from you!

Your tasks include:

  • Processing incoming customer inquiries
  • Handling customer complaints via web, phone and video
  • Selling additional services as needed
  • Providing fast, complete and friendly answers

Your benefits:

  • First-class compensation package, 1,300 - 2,000 EUR/month
  • Relocation support in the first weeks
  • Average of 25 days paid vacation
  • Social benefits, including health insurance, meal vouchers and more
  • Excellent working conditions and a friendly atmosphere
  • Company trainings and benefits


We find the best job opportunities for you - in the capital Sofia, the tranquil Plovdiv, or the coastal cities of Varna and Burgas. We advise and support you in making the best choice, until we ensure that your new employer takes good care of you. We work exclusively with global brands and reputable employers. With us, you gain corporate experience in a multinational environment, learn and use the latest technologies and enjoy a diverse and inclusive culture.

Your profile

Develop your career and gain valuable skills and experience in customer service and beyond. Work on exciting projects and become part of a team that supports leading companies from various industries. Experience a new culture and immerse yourself in the rich history and relaxing life of Bulgaria.

Above all, you have:

  • Exceptional customer focus
  • Excellent communication, organization and prioritization skills
  • Analytical thinking and strong problem-solving skills
  • Self-motivated and results-oriented team player

Why move to Bulgaria?

Apart from having one of the fastest internet connections in the world, you will discover the following:

  • Thriving lifestyle: Bulgaria offers a vibrant, 13-century-old culture, breathtaking natural beauty, and affordable living costs compared to other EU countries. It attracts young people with many opportunities for outdoor activities, festivals, and travel in the region.
  • Coastal or city life? The choice is yours! Work in our vibrant capital Sofia or enjoy the coastal charm of Varna and Burgas.
  • Career opportunities: Learn new skills and gain valuable experience while working with leading companies in various industries.
  • Great people: Enjoy the famous hospitality of the Bulgarians while working in an international environment and making lifelong friendships.

To apply, please send your CV and a cover letter in English to

We look forward to hearing from you!